Excellent customer service/support I as searching for butterflies to purchase and I found these so I purchased 3 butterfly’s for my wife and they are more beautiful once you have put them together. One of the butterflies was missing parts and Ms. Sophie resolved my problems and sent out my replacement parts.

I also purchased Minotaur Bull head on… I also purchased Minotaur Bull head on 12of october, paid extra for faster delivery and did not recieve it yet. After contacting the company i recieved email that it will be shipped mid november, product is in production. I really hope i can get it by christmas as it is something i have been looking for long time. Order number is MY 12848

Impressive service This is my third order from MoYu. On the second order I had ordered some puzzles that were out of stock. I was quickly contacted by Ms. Sophia. She explained the situation and offered a refund or store credit. I chose refund and had my money returned the next day. Ms. Sophia was so professional and polite. I was also surprised to have my money returned so quickly. It's just so refreshing to get such good service. In life things happen but how this was handled you have made a loyal customer Ms. Sophia. Thank you.

Have already built many models from… Have already built many models from Moyustore. I've been a big fan since the first model 3 years ago and also order for friends. there is always something new Packages arrive perfectly. If a part is missing, which can happen, the support is quite quick and answers after a day at the latest. the models themselves are a unique eye-catcher so far all my friends have been enthusiastic about them. I can recommend without hesitation.

Post-Apocalyptic Jumping Spider Spider… Post-Apocalyptic Jumping Spider Spider 3D Metal Puzzle Kits: After waiting several weeks contacted moyustore about my order. With the excuse of delay in production, from then on, the box arrived relatively quick. Nevertheless, when I opened the box I found 2nd hand material, photocopies of the instructions of an other similar spider model, 3 parts were missing and there was one spider leg that was already made. The excuse of delay in production is definitely a lie. The spider model itself looks great!