Amazing customer service Amazing customer service, we love our Grumpy Dinosaur!!

Terrible service! Complete incompetents. Terrible service. I ordered three toys, they shipped each toy in a separate order!!! And after three weeks they have not yet arrived. One package is coming by UPS, one is coming by dhl courrier. And dhl courrier says that they attempted delivery, which is an obvious lie, because we were home all- day and we live in a house, no appartment, just one door. All delivery drivers just leave the packages at the door. The customer service staff can’t even tell me where the packages are. The third toy hasn’t even shipped it seems after three weeks! They don’t know. They claim that they were somehow surprised by christmas, a holiday that arrives on the same day every year surprised them!? Complete incompetents and none of these gifts will arrive before Christmas as promised.

I bought the Grumpy Octopus for my…Daughter I bought the Grumpy Octopus for my daughter. It is just as awesome in person as it is on the website. I will definitely be buying all of the different Grumpy Animals for her.

Grumpy Octopus Never Arrived. Sent Free Replacement Immediately I ordered a Grumpy Octopus back in March for my wife, which sadly never arrived - couriers fault not the company. After realising it wasn't going to come I reached out to the team at Grumpy Octopus who immediately sent a replacement at no cost to me. I couldn't be happier with the item or the service. They really went above and beyond to help me out. 100% can recommend.

Overall great experience Overall great experience, can only recommend for future buyers. The product is even better than you can see from the pictures. It is big, squishy, fluffy and super grumpy. The communication and attitude of the seller was awesome, helpful and most importantly prompt.