The customer service team provided… The customer service team provided excellent communication with me about my order. It shipped in a timely manner & arrived before Xmas. The quality was great of the toys and I’m so excited to share the grumpy octopus with my family members.

Fantastic Honestly, great product and great service (love the grumpyness). The octopus is great quality and looks perfect! My package got lost during the delivery, i got in contact with them (and they replied the next day to help me). I will definitely buy more of this collection in the future.

Great experience I am really excited. The product (grumpy octopus) is really great. Well made and it looks like the photos. Now to customer service: If I could, I would give it 10 stars. Unfortunately my first order was lost in the mail. I promptly received a reply to my email and a replacement was sent immediately. Even though I live in Germany, shipping was very fast. I will order here again and can fully recommend it.

Great service experience The delivery time would a bit longer if you are not living in the US. but I have to say their customer service agent is doing outstanding work since they will keep in touch with you until your order arrives if you ever contact them.

Customer Service was awesome Customer Service was awesome. My Grumpy Shark didn't get shipped right away and customer service was right on it. Had it resolved and shipped out same day I contacted them.