Horrible customer service they flat out… Horrible customer service they flat out ignore you. I ordered a product and tried to return it unopened and unused and they refuse to respond to emails or calls. It's been weeks and they still haven't responded.

The Doll is way to real to be believed The Doll is way to real to be believed, felt like it was coming alive at times. Shavonne is no salad eating lady, she is thick and heavy. Take your time moving her around, not for those who have problems moving or lifting 130 lbs plus.

Excellent Customer Service Excellent Customer Service, they try their best to ensure that the order arrives in a timely manner. One star removed because of the slow navigation. I have fast internet but it was still pretty slow. They need to upgrade the hosting lol.

No refund for incorrect item after I followed their return instructions I ordered a harness. They sent me one in the wrong color. I contacted them to return it, and they took weeks to approve the return. Then they told me to ship it to an address in Canada, despite their website claiming that everything ships from the US. I shipped it to Canada and sent them a picture of the receipt so they could refund me and reimburse for shipping. A month later, I haven't received a refund, and they've stopped responding to my emails. I'm out not only the $90 I spent on the harness, but also the $20something I spent on shipping it to Canada.

I ordered a product and when it came in… I ordered a product and when it came in it wasn’t quite what I expected. I contacted the site, a person responded to me within a week. Sent me out another product that I had within the next week.