Bad customer service on faulty product I received a Pro 2 machine which has been faulty assembled, the main machine was broken, as the screws has clearly been forced into the machine, I bought the machine through a local shop, and they have tried to talk with Hismith about it. Hismith claims that I have destroyed the machine, but the screws is not a customer assembly part, the machine has never been used and still have not. Hismith refuses to help with a solution and leave me and the local shop on our own. The local shop is kind enough to find a solution, but I really think it’s a bad customer service from Hismith. In the future I will definitely choose a different company that actually cares about their customers. I cannot say anything about the Quality of the machine as I have not tried it, but first hand experience is not good.

Customer service is fantastic Customer service is fantastic. I was having a bit of trouble installing (mostly due to my own ineptitude) and I spoke with Jess from their customer support team. Jess went above and beyond by sending me pictures and videos of the pieces I needed to install. So impressed with the quick response time and thorough assistance. Would definitely work with Hismith again.

Product is decent Product is decent. Problem is you are immediately shuffled to some POS Chinese company. Don't pay for expedited shipping. Product won't show, they start claiming backorder BS. Do yourself a favor and use paypal so you have some recourse. Typical F-ing Chinese sh#t.

I recently purchased the Hismith table… I recently purchased the Hismith table top 2.0 and I am extremely impressed with its performance. The build quality is excellent, with sturdy materials that feel durable and long-lasting. The suction cup base holds securely to any smooth surface, providing a stable platform for use. The motor is powerful and quiet, delivering smooth and consistent thrusting motion. The adjustable speed settings allow for customization to suit individual preferences. The included accessories, such as the remote control and various attachments, add to the versatility and enjoyment of the product. Overall, I highly recommend the Hismith table top 2.0 for anyone looking for a high-quality and reliable thrusting machine. It has exceeded my expectations and provided me with hours of pleasure. had a minor issue with my Hismith table top 2.0 and reached out to customer service for assistance. I was pleasantly surprised when they offered to upgrade my device for free to resolve the issue. This level of customer service exceeded my expectations and I was very impressed with their willingness to go above and beyond to ensure my satisfaction. The upgraded device works flawlessly and I am extremely happy with the outcome. The fact that Hismith was willing to rectify the issue promptly and at no additional cost speaks volumes about their commitment to customer satisfaction. I would not hesitate to recommend Hismith products based on my positive experience with their customer service.

The support team got back to me very… The support team got back to me very quickly when I had a problem with my machine. 10/10 company and definitely 5 star review!