I purchased a premium machine with app… I purchased a premium machine with app control and it was in a package deal with five or six extra attachments. While I did receive an invoice for the purchase pretty much immediately, the shipping update email never arrived. Either way in only a week my package showed up and everything looks top notch. We won't have time to put it to any use till this weekend if we are lucky but once we use it a few times I'll update if anything goes wrong.

Ordered So I’m not sure about others experiences with ordering from Hismith but I found their support very well. They where upfront and honest about being based in China, about risks to shipping due to the pandemic but believed there wouldn’t be delays and confirmed everything was in stock for me. Especially Jess but Edwin as well where helpful. I much preferred ordering from Hismith directly rather then through Amazon. I definitely recommend it. ....as for my purchase, it was definitely worth the investment. Take that as you will.

Very happy with the company and product After looking at various companies and products I decided to go with Hismith because of their reputation, price point, and product quality. I'm very happy with the decision. The Premium machine is solid and amazing. There's very little plastic on the main device, just the adjustment knobs I believe. It's heavy, which is important for devices like these so they stay in place and direct all their power to where it matters most. Unlike with less expensive machines, this one works perfectly at very low speeds because of the powerful motor they use. I had a small issue with the Bluetooth functionality, and support was responsive and helpful. I'm satisfied with the product and the company.

Bad customer service on faulty product I received a Pro 2 machine which has been faulty assembled, the main machine was broken, as the screws has clearly been forced into the machine, I bought the machine through a local shop, and they have tried to talk with Hismith about it. Hismith claims that I have destroyed the machine, but the screws is not a customer assembly part, the machine has never been used and still have not. Hismith refuses to help with a solution and leave me and the local shop on our own. The local shop is kind enough to find a solution, but I really think it’s a bad customer service from Hismith. In the future I will definitely choose a different company that actually cares about their customers. I cannot say anything about the Quality of the machine as I have not tried it, but first hand experience is not good.

I recently purchased the Hismith table… I recently purchased the Hismith table top 2.0 and I am extremely impressed with its performance. The build quality is excellent, with sturdy materials that feel durable and long-lasting. The suction cup base holds securely to any smooth surface, providing a stable platform for use. The motor is powerful and quiet, delivering smooth and consistent thrusting motion. The adjustable speed settings allow for customization to suit individual preferences. The included accessories, such as the remote control and various attachments, add to the versatility and enjoyment of the product. Overall, I highly recommend the Hismith table top 2.0 for anyone looking for a high-quality and reliable thrusting machine. It has exceeded my expectations and provided me with hours of pleasure. had a minor issue with my Hismith table top 2.0 and reached out to customer service for assistance. I was pleasantly surprised when they offered to upgrade my device for free to resolve the issue. This level of customer service exceeded my expectations and I was very impressed with their willingness to go above and beyond to ensure my satisfaction. The upgraded device works flawlessly and I am extremely happy with the outcome. The fact that Hismith was willing to rectify the issue promptly and at no additional cost speaks volumes about their commitment to customer satisfaction. I would not hesitate to recommend Hismith products based on my positive experience with their customer service.