
Ryan
GBThey fixed the problem, but… They fixed the problem, and I’m thankful for that. However… they left water everywhere in the kitchen. Not only that, but the technician had a raunchy window sticker of a girl tied up, a no free rides sticker of two people having sex, and the phone wallpaper, that was left laying around for anyone to see, was a black and white photo of a woman posing in lingerie. I have 3 kids under 5 years old. I would rather not explain to them why his sticker was a woman is tied up. I expected, based on the outside looks of the company — their branding and webpage — that I was hiring thoughtful professionals. Again, they got the problem fixed but I won’t be hiring them again for the lack of awareness.

Ans
GBPlease educate yourself on your appliances My dryer belt was broken. The technician stated that to fix my dryer it would be $278 and for the part alone it would be $120. If you know some knowledge you'd know that a dryer belt is nowhere near $120. I ordered the dryer belt off Amazon for $8 and the technician came out again. Once the repair was done I realized that something was not right so, I asked him where was the squeaky noise coming from and he told me that I need to replace the pulley on my dryer. If the technician knew, before finishing the job. Why would he wait until I asked about it? This entire service provider is a scam. First they tried to overcharge for a part now they're half completing repairs so that as a customer you'd have to get it fixed again.

DC
GBAlways show up when they say they will… Always show up when they say they will and have rescued my refrigerator multiple times with a fair price.

Matthew
GBAvailable and Punctual Always a good experience, they’re timely and transparent with communication.

Jackie R
GBGreat company! We had an amazing experience with UltraFix. Customer service was above and beyond. Communication could not have been any better. Kept us informed about everything going on. Will definitely use them again in the future if we need any other appliances fixed!