Charles
GBService and Repairs done quickly, done right We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Victor, was knowledgeable enough to realize the likely cause of the failure based on his knowledge of Kenmore refrigerators. He came with the necessary part and was able to diagnose and repair, clean up and had everything running back to normal before any food went to waste. All for a reasonable price. Thank you, Victor. Job well done.
Ryan
GBThey fixed the problem, but… They fixed the problem, and I’m thankful for that. However… they left water everywhere in the kitchen. Not only that, but the technician had a raunchy window sticker of a girl tied up, a no free rides sticker of two people having sex, and the phone wallpaper, that was left laying around for anyone to see, was a black and white photo of a woman posing in lingerie. I have 3 kids under 5 years old. I would rather not explain to them why his sticker was a woman is tied up. I expected, based on the outside looks of the company — their branding and webpage — that I was hiring thoughtful professionals. Again, they got the problem fixed but I won’t be hiring them again for the lack of awareness.
Ruben T Sandoval
GBQuality workmanship Tariq the technician was very qualified and as such provided excellent service in troubleshooting the malfunction to my MAYTAG washer. Very professional workmanship.
Ans
GBPlease educate yourself on your appliances My dryer belt was broken. The technician stated that to fix my dryer it would be $278 and for the part alone it would be $120. If you know some knowledge you'd know that a dryer belt is nowhere near $120. I ordered the dryer belt off Amazon for $8 and the technician came out again. Once the repair was done I realized that something was not right so, I asked him where was the squeaky noise coming from and he told me that I need to replace the pulley on my dryer. If the technician knew, before finishing the job. Why would he wait until I asked about it? This entire service provider is a scam. First they tried to overcharge for a part now they're half completing repairs so that as a customer you'd have to get it fixed again.
Chris
GBExcellent Excellent, honest, reliable and timely..not sure what else you need. I use these guys exclusively for my appliance repair needs.