Service and Repairs done quickly, done right We have used UltraFix before with excellent results. This time was no exception. Refrigerator compressor failed, called UltraFix around 10am, by 2pm it was repaired and working well. The repairman, Victor, was knowledgeable enough to realize the likely cause of the failure based on his knowledge of Kenmore refrigerators. He came with the necessary part and was able to diagnose and repair, clean up and had everything running back to normal before any food went to waste. All for a reasonable price. Thank you, Victor. Job well done.

Always show up when they say they will… Always show up when they say they will and have rescued my refrigerator multiple times with a fair price.

Quick turnaround time and availability… Quick turnaround time and availability for the repair once the part was in. Thank you!

Dishwasher still leaking Dishwasher still leaking. I contacted repair person to let them know and he asked for a video. I had to take the panel off myself to take a video of the leak. He said we would be put on the schedule this week. It’s Thursday and I haven’t heard back. I sent the video last Saturday and he was notified it was still leaking last Friday. We paid over $500 for the repair.

They fixed the problem, but… They fixed the problem, and I’m thankful for that. However… they left water everywhere in the kitchen. Not only that, but the technician had a raunchy window sticker of a girl tied up, a no free rides sticker of two people having sex, and the phone wallpaper, that was left laying around for anyone to see, was a black and white photo of a woman posing in lingerie. I have 3 kids under 5 years old. I would rather not explain to them why his sticker was a woman is tied up. I expected, based on the outside looks of the company — their branding and webpage — that I was hiring thoughtful professionals. Again, they got the problem fixed but I won’t be hiring them again for the lack of awareness.