Inefficient Service 1. Technician showed up on 4/4 without giving an ETA text as they promised they would do so. 2. Needed a part for the repair; ordered and received 50% payment before he left. 3. He informed repair will be done within 5 business days. Today is 4/10 (4th business days); no news from UltraFix. 4. I called and was told there was no part being ordered and no technician came to my home to diagnose any appliances! 5. I then provided invoice # for the 50% payment. The person on the phone suddenly was able to see my information! 6. Not sure if the part was actually ordered on 4/4 or 4/10 after I called. Conclusion: My first time using UltraFix after I called LG and was given contact. Will not use UltraFix anymore; going back to my usual good old Sears Repairs.

Excellent Excellent, honest, reliable and timely..not sure what else you need. I use these guys exclusively for my appliance repair needs.

Please educate yourself on your appliances My dryer belt was broken. The technician stated that to fix my dryer it would be $278 and for the part alone it would be $120. If you know some knowledge you'd know that a dryer belt is nowhere near $120. I ordered the dryer belt off Amazon for $8 and the technician came out again. Once the repair was done I realized that something was not right so, I asked him where was the squeaky noise coming from and he told me that I need to replace the pulley on my dryer. If the technician knew, before finishing the job. Why would he wait until I asked about it? This entire service provider is a scam. First they tried to overcharge for a part now they're half completing repairs so that as a customer you'd have to get it fixed again.

Just to get your money… scam! They came and charged $85 and said that my dishwasher was very very bad (I got less than 2 years ago)… to fix it, they charged $287 to replace some pieces. My friend who does not understand that much came, reset the machine watching a youtube video and it’s working again. SCAM!!

Great company! We had an amazing experience with UltraFix. Customer service was above and beyond. Communication could not have been any better. Kept us informed about everything going on. Will definitely use them again in the future if we need any other appliances fixed!