Don't live up to their warranty or advertising. I placed an order for an in ground pool cover. The item description met my exact requirements. I received the item on time, placed it on the pool and found it to be defective. Upon contacting the company and sending them pictures of the defect, a new cover was sent. It came from another manufacturer, and although it had the same 20 yr warranty, the product was inferior to what I had ordered and wanted and paid for. they never contacted me once I had sent them the pictures, so I had no idea what or when I was receiving a replacement cover.

Honest, Fast and Friendly I bought a pool ladder from Amerimerc and have to say I was impressed with the speed my order was delivered. I called to make sure they could deliver right before placing my order and they answered quickly. took very little time getting me an answer and gave me an expected delivery window all in less than three minutes. I was so happy, they will be tops on my list when I replace my current pool next summer.

I will not buy from AmeriMerc again. I expect the companies that I deal with to behave in a timely and professional manner. AmeriMerc has done neither. My correspondence lacked response in what I thought to be a reasonable amount of time. When they did respond, they didn't do as they said. I'm still waiting for my order to ship after 2and 1/2 weeks.

Very competitive price with excellent Customer Service I ordered a Hayward Perflex pool pump and filter system from AmeriMerc.com. The delivery is very fast just in 2 days or so. I noticed the package is not originally factory sealed and there's some blemish on the system. After contacting AmeriMerc, they are very responsive to replace with a new one quickly without any question. I believe the first delivery was an honest mistake. They do put customer satisfaction as a priority. Don't have to spend time on Amazon. AmeriMerc.com is definitely a better place to buy pool related stuff. 5 starts without reservation!

They are ok.. slightly dishonest! Bought a 24 foot round solar cover, good price, advertisement said purchase over $100, shipping is free. ooohh wait, but handling is still 7.99. Gotcha! Most people would think free shipping is free shipping and handling, So I would have to go with a little bit of sleazy advertisement.