Diving into summer? Order with confidence !! Recently remodeled our lakeside dock. Have a 10 foot diving board and needed special interfab base. Only needed the base ! Had some issues locally - found on-line at AmeriMerc. All needed measurements about the base were easily availble, check out a breeze, arrived in 5 days in perfect shape. Will use them again if needed - bookmarked their site !!

Disappointed with service I ordered an item on May 30th, as of today June 6th, my order still shows under processing. I have yet to receive my item and have no idea if its in transit or still not shipped. Under processing would indicate that it has not shipped, however, the order status for last years order still indicates under processing and obviously I have received it. Update: Just rec'd tracking info from email I sent requesting information. Would have been more helpful if the website was updated correctly.

Wow, you mean I got what I ordered right the FIRST TIME? Based only on what I found on their web site, I ordered a product, fully expecting to return & reorder. Low & behold, the item arrived in short order (less than a week), expertly packed to prevent dammage during shiping, And yes, it was EXACTLY what I wanted. I installed it during tv commercials w/out stress or complications. Thank you for making what could have been a project of mammoth proportions just a blip on the radar.

very poor---debited my account yet no info re ship date or eta---no email conf either it would have been nice to be advised--yes we received your payment and order and you can expect delivery of item --eta---kinda in la-la land--no communications at all--except from you just now re my purchase...please let them know, not a proper way to do business.....especially when there are others in marketplace selling same item...I will certainly rethink my purchase next time...still awaiting product and communication---over a week now...any idea---perhaps by christmas....and it's late june now...

Don't live up to their warranty or advertising. I placed an order for an in ground pool cover. The item description met my exact requirements. I received the item on time, placed it on the pool and found it to be defective. Upon contacting the company and sending them pictures of the defect, a new cover was sent. It came from another manufacturer, and although it had the same 20 yr warranty, the product was inferior to what I had ordered and wanted and paid for. they never contacted me once I had sent them the pictures, so I had no idea what or when I was receiving a replacement cover.