WORST CUSTOMER SERVICE FOR SUCH A LARGE… WORST CUSTOMER SERVICE FOR SUCH A LARGE COMPANY. NO PROBLEM TAKING YOUR MONEY BUT WHEN YOU SERVICE FORGET IT. IT'S LIKE TO TALK TO PRESIDENT BIDEN (IMPOSSIBLE).

ABSOLUTELY HORRENDOUS ABSOLUTELY HORRENDOUS - IF YOU CAN AVOID BUYING THEIR PRODUCTS , AVOID BUYING THEM. I HAVE SPENT 6 HOURS ON THE PHONE TODAY , ONLINE ETC.... TRYING TO USE EVER AVENUE OF THEIR TECHNICAL SUPPORT TO DOWNLOAD MS TEAMS . AFTER SIX HOURS , IVE JUST GIVEN UP. JUST DON'T BUY THEIR PRODUCTS

Just like every other mega company Just like every other mega company, these guys have lost the plot. They auto renewed an M365 subscription despite knowing a payment card was inactive. Common sense would suggest not to try and take payment from a card that you know to be inactive. I have been very reasonable in asking for a pro rata refund for the remainder of the term this year (10 months) but was not given a straight reply - just endless regurgitated waffle. I am now stuck in a support chat being passed from one agent to another (that lacks any element of privacy/T&Cs links btw but they will still try and take your phone number for no reason) talking to people who just quote back to me the info I can already see in my account.

There really is no customer support There really is no customer support. The phone number takes you on a ride of around we go, with no solution and then hangs up on you. How is such a large business allowed to operate like this?

No response, no chat, nothing I made the cardinal sin of trying to sign up to the Skype account from the ACTUAL MS 365 ACCOUNT MANAGEMENT PAGE. The result? I am locked out of my account for one day (and counting) lost all access to my documents on OneDrive, when I desperately need to access some legal documents I have there. No support, no chat, NOTHING. STAY AWAY. FAR, FAR AWAY!!!!!