Their archiving process is a disaster… My website hosted by Zenfolio right now is broken all over the place: galeries disappeared, collections broken, most of my blog posts lost their pictures and are now empty! I tried to "restore" all of the galleries with blog images more than 1 week ago, and the pictures are still missing! When this was going to be implemented, we were promised that all pictures used in blog and active galleries would not be archived, well that was apparently not true. We were told that galleries could be retrieved within 12 to 24 hours... another lie, it takes weeks, if it ever happens!!! Whoever came up with this didn't not really understand how photographers do business. The archiving process should ONLY archive galleries/pictures which haven't been accessed (viewed) by a customer for more than 2 years. The current implementation is completely stupid, I bet most photographers on Zenfolio are now are trying to unarchive archived galleries because: #1 their website is broken #2 customers can't access their galleries That's sad because I have been with Zenfolio for more than 14 years, and I won't renew with them after this fiasco.

Made me look like an idiot I have had a photography site with Zenfolio for some years. These days it loads slowly (glacially if using a VPN). Yesterday, after making a substantial effort to update my contact list I sent a group email out, linking to the site. I was horrified when one person replied to tell me that half the photos weren't showing. It turns out that Zenfolio archived half of my galleries. I can't put a price on lost business. This year I really must make the effort to find a new provider.

Zenfolio is a SCAM I unfortunately have the same issue everyone else with negative reviews is having. absolutely unacceptable! I have already switched my services to another platform, but it's going to be a major pain reuploading galleries from the past 2 years. I was with Zenfolio for over 10 years and all of my galleries are GONE! unarchiving does not work. So frustrating. It feels illegal. We paid for a service and we should get the service we paid for. What a SCAM.

I concur with all the negative reports… I concur with all the negative reports here. I also have been a zenfolio client for around fifteen years. I have just cancelled my account as, like others, archiving and restoring is a slow, clunky, nightmare. The thought of trying to download my galleries, which would also be a nightmare, has led me to the decision to reload onto a working alternative site from hard drive back-ups. Sorry Zenfolio, you have screwed up big time!

Something is really not right with… Something is really not right with Zenfolio It used to be good but not now Galleries that could be viewed now can’t As a professional photographer who pays good money it’s just not good enough