We are suffering through Frontier… We are suffering through Frontier installing cable service I. Our neighborhood. They have been terrible. Our lawns have been mangled. When I try to call customer service there is no answer or dead end. These guys are spending millions to install and I know not one neighbor who will use their service due to such poor installation

They have the worst customer service They have the worst customer service. They are not informed, lie to you. I was told on more than one occasion that my phone was fixed not the case. Hard understand the customer service people and they do not have privileges to do much. They are hard to get intouch with. I called their sales department in Morgantown WV and told not tocall that number, they can help but will not. If I could change service providers I would,but cells do not work well were I live. The land line is all we have. They are horrible.

April 27 Saturday phone out again… April 27 Saturday phone out again tech guy was here friendly and issue solved he was a guy who knows his stuff I appreciate him and frontier prompt fix thank you

Horrible service and product Internet connection is always spotty, every single month. Single family home, 100MB connection Almost to the day they bought out Verizon is when the issue happened They don’t invest in their network and don’t provide techs

Horrible service Horrible service. My experience with them was half the time connection was down due to bad installation. They sent technicians to fix it and never resolved the issues. Paying for services not received, and the kicker is that they charge you a restocking fee for their equipment when you cancel. All they want is your money and do not care if you get service. DO NOT RECOMMEND.