Internet always down I’ve had Frontier for three years. It’s constantly going out. It would happen every so often but the past five or six months, it goes out several times a month. Once, it was out almost a week. It’s been down twice in the past week. You don’t get anywhere with customer service or any tech handling your call. I’ve been told there’s no outages in the area, it’s with my equipment, it’s on the outside, and then it would switch to there had been outages in your area. No one knows what’s going on, and nothing ever gets fixed. I live in a small town and have talked to several people in my area who has Frontier, and they are experiencing the same thing and are getting fed up with the service. I have to agree. I’m searching other companies.

A 20 year customer A 20 year customer, the rates continually went up, lost service, waited 2 weeks for a service tech, then they cancelled !!! We paid for that month and still havent received a refund, instead they added more charges, do not use Frontier.

I paid my frontier internet bill I paid my frontier internet bill. I sent proof of payment in and my services has been disconnected for over a week while under investigation review ! I was told it would be 24 hours to 48 hours that my service would be down until issue would be resolved . I am so furious at this point . I cannot get an answer and supervisors are unavailable .

We are suffering through Frontier… We are suffering through Frontier installing cable service I. Our neighborhood. They have been terrible. Our lawns have been mangled. When I try to call customer service there is no answer or dead end. These guys are spending millions to install and I know not one neighbor who will use their service due to such poor installation

Had Frontier for two years or so Had Frontier for two years or so. Many outages and disconnects from the crappy DSL. Optimum gives you 300mbps for about the same price. Plus Frontier charges you $50 to return their equipment...I read the terms of and conditions and the clause which mentions the return of equipment never say that your obligated to pay out of pocket to return it. Its a scam.