April 27 Saturday phone out again… April 27 Saturday phone out again tech guy was here friendly and issue solved he was a guy who knows his stuff I appreciate him and frontier prompt fix thank you

HORRIBLE service Personally at our home address our internet stayed steady but drop in and out. Currently switched to a fiber internet new in town and we see what we should have had. At canceling we were charged another month by frontier even though the month had not started. Also main reason leaving was the way frontier did my parents and how they NEVER had internet but yet stayed paid on bill and was told they wouldn't not credit anything knowing internet has been out and NEVER worked. Pitiful customer service as well as internet service in general.

Bill pay issues Our phone (land line) has always been reliable, so I give them credit for that. My main complaint is with their web site. I found the chat line to be totally useless. I was able to get a hold of a real person who thought he fixed my problem, but it is still not fixed. Specifically, the problem is that when I pay my bill online it says I will receive a confirmation email within 30 minutes, but they never send one. I like to have a record that it has been paid

Horrible service and product Internet connection is always spotty, every single month. Single family home, 100MB connection Almost to the day they bought out Verizon is when the issue happened They don’t invest in their network and don’t provide techs

Worst company EVER Worst company EVER. Left wonderful WOW for terrible and expensive service and horrible customer service. Almost impossible to speak to a human and get your situation resolved. They can care less. Will never use this company again. Also, be forewarned, they had to install something with a plug. Wanted to put a hole in my kitchen wall and unsightly piece of equipment sticking out. Had to put an electrical outlet on my garage. Nightmare dealing with this company from beginning to end. Awful experience. Would give zero stars if possible