Support is slow and not affective Support is slow and I didn't get the support I needed. Just sent me to read long articles but never got a specific answer to my issue. Hope you'll get better in the future. For me, the experience of working with Manychat was one big frustration.

Horrible! Horrible!! Cant work because of too many bugs. Getting 100 emails every hour. Turned all notifications off. Nothing works!!! Nightmare. I curse the day I registered

Love ManyChat Love ManyChat - works hard to ensure compliance with Facebook's policies, has amazing user support in the ManyChat Community Facebook group. This is a game changer and something I recommend to every client I work with!

Great idea, really confusing layout Love the idea of Manychat and it feels like it has so much potential. Still gives the option of "talk to a human" on my flows - not good when this is usually unmanned - I think this is a default setting, has lost me a few leads :( Hopefully, as it develops things will improve!

Great Concept, Poor Execution Great software - when it works. There are countless issues - I'll update one thing and another thing will break (unrelated components). If you build out a flow that's too large, parts of it will just not work (with no indication until you contact support and they offhand mention that it might be an issue. Customer support is useless as well - I have been going back and forth with their team on one specific issue for the past 2 weeks with no resolution. Painfully unhelpful.