Perfect for all Business This system is very useful because it will help you save more time. You can set up the message or action base on your needs. So meaning you can work more tasks at the same time the bot is working properly and effectively. It will also help you to eliminate the information and connect to the right person that your looking for.Perfect performance for me and it easy to understand the guideline.Thank you for helping my small business to operate like a big one.

Avoid using if you are a business! We were wrongfully charged for an unprecedented increase in messenger subscribers that were gained AWAY from messenger. The platform started to tally our shopify emails from consumers we onboarded away from messenger. Our fee increase by a multiple of 4 and the support team refuse to acknowledge the fault in their system. Very poor service. No humans to speak to, no account management, zero communication about their service and your experience with the usability.

Worst Ever Worst ever. Very limited to do calculations (just the basic ones) When I tested the flow, it repeats messages. The flow should ask for three values to do a simple calculation, It asks for the first value and skips the rest, right to the last message. Useless. Support sucks, no answers whatsoever. What annoys me the most is the waste of my time trying to figure how this thing works on my own: impossible. Stay away for these ****.

Unresponsive Customer Support Eight days we've been waiting for a response to a support ticket. Either grow your support team or pack your bags and go home. The unreliability of both the platform and support agents makes Manychat untenable as a solution for our business.

Great Concept, Poor Execution Great software - when it works. There are countless issues - I'll update one thing and another thing will break (unrelated components). If you build out a flow that's too large, parts of it will just not work (with no indication until you contact support and they offhand mention that it might be an issue. Customer support is useless as well - I have been going back and forth with their team on one specific issue for the past 2 weeks with no resolution. Painfully unhelpful.