This product was once amazing This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.

Complete scam Complete scam. They write ai-written emails based on your profile keywords making it look personal. Scary.

A great tool for managing social with multiple teams Our team has several team members among marketing and customer support who are responsible for interacting on our social media channels and publishing content. Sprout makes it seamless for managing those roles and ensuring we know who is responsible for what, when and why. It's a bit expensive to add new users, but worth it for a few users.

The worst online service I've ever… The worst online service I've ever encountered. I signed up for the trial period. From the word GO, nothing worked on their site. None of their buttons worked. It didn't matter what I clicked on, nothing ever opened. I then cancelled. They confirmed cancellation, yet two months later, they charge my credit card $156! No service, no product. There were no instructions on how to start the trial, no response from 'Mike' who was the 'go to' for support; sorry, he responded more than a week later to just repeat what I already knew. Lucky my bank has refunded me. Stay right away from this mob. I don't think they're legitimate.

This is a totally scam company with… This is a totally scam company with dark methods as their business model. They continue to spam and even after trying to unscribe via the link in their mail and also writing a personal mail to them the spam and scam e-mail drops in. It don’t even matter if you block the email address they only send from another e-mail. Contact the police if you get spam. The IT department in the police is more than interested in EU to get more info to be able to sent them so they can press charges