Absolutely no customer support. Absolutely no customer support. Requested a demo wanting to start using their product and nothing, rob and jade on two occasions said my request had been made high priority and someone would be in touch, had to chase three times and it’s been a month. Nothing. I can’t imagine the radio silence I’d get if I actually had a problem with my subscription or calendar. Taking my business to Content Cal.

Beware Beware: in order to downgrade or cancel, you're forced to chat with a customer service rep. That rep then won't be able to downgrade you and will "put you in touch with the customer success team." Just seems like a poor user experience in an effort to prevent revenue loss.

I had trial for seven days.Before I was… I had trial for seven days.Before I was following to 586, then Sprout pushed me to follow for around 1100 accounts, in seven days double...I get back 6 followers...1%...I wanted to unfollow, but it wasnt reversable any more, so I did it manualy...I uses another app Combin, at least there I could see straight away who dont follow back, didnt need to check, halfe job done...Sprout said we have 20% come back followers...I have got 1%...I already had my heart said dont try...Just made more unnecessary job

Do not use Sprout Social Do not use Sprout Social. Their sales team will purposefully not inform you that there is an auto-renew clause. The only communication you will get is from their billing team saying you owe them another 12 months fee. The customer support is terrible and we got no value from using this product.

Utilizing Sprout Social… After utilizing Sprout Social professionally for two years, I can confidently say it's a fantastic tool for managing social media. Despite occasional limitations like not having access to threads, its reliability, ease of use, and compatibility with multiple social channels make it indispensable. One standout feature is its robust reporting tool, which offers comprehensive analytics and insights. If you're seeking a reliable platform for managing and analyzing your social media presence, Sprout Social is undoubtedly one of the best options available.