Sam
NZThis product was once amazing This product was once amazing. Now none of their customer support team knows what they are doing. They've doubled their pricing, reduced software capabilities, and customer support can't even find active accounts or resolve issues for brands who use their software. Avoid it at all costs.
Ebie Isaacs
ZAI was scammed by one of your agents.. I was scammed by one of your agents... I was told to deposit money into the app and do a few tasks and then I got a small profit on it but then I was asked to do a bigger deposit and when I did everyone linked to the site/app just suddenly disappeared and went silent, deleted there's accouny so I have no way of getting g my money back... I think you guys are really disgusting taking peoples last few cents out of there pockets... I thought I could give my family a good Ramadan but instead,because of the tagger site/app, we can barely break our fast with something nice at all...
Thomas Maree
ZADo not use Sprout Social Do not use Sprout Social. Their sales team will purposefully not inform you that there is an auto-renew clause. The only communication you will get is from their billing team saying you owe them another 12 months fee. The customer support is terrible and we got no value from using this product.
George
CAStarted to use this as an alternative… Started to use this as an alternative to buffer. Well it gave me the all I need and they have a well designed website. Since socialsprout works for me at the minimum level, I can say I am satisfied with their service
Megan Dixon
GBA great tool for managing social with multiple teams Our team has several team members among marketing and customer support who are responsible for interacting on our social media channels and publishing content. Sprout makes it seamless for managing those roles and ensuring we know who is responsible for what, when and why. It's a bit expensive to add new users, but worth it for a few users.