Tel3

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2.50
Based on 20 Reviews

5

35.00%

4

0.00%

3

5.00%

2

0.00%

1

60.00%
About Tel3

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Mistaya
GB

Last able to call out Monday Last able to call out Monday, March 25. Since then only 'a circuits are busy'. Can't get onto my online account. Phone calls to CS say 'call back later'. Have over 6000 minutes. No online comments by customers. What's happened?

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Frank Cianci
GB

Is Anyone else having issues placing… Is Anyone else having issues placing calls with Tel3 ex keeps saying that my phone numbers are invalid and I know that they are correct. When I call them they transfer me to the customer service and then they hang up I received a phone call from Tel3. They gave me a new access code told me they were having issues. They are working on them to get it all fixed and get their call-center problem fixed. They were very professional. I made my call using the new access number and everything worked perfectly. Thank you very much.

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Nettie Hathaway
GB

I have used Tel3 when it was still… I have used Tel3 when it was still Setrate. Some 20 yrs. I can not make a call, it says all circuits busy. I have tried to contact customer service and only get a message that says all customer agents are busy, try again later.

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Bruce Owens
GB

We used this for years and then the… We used this for years and then the calls to Honduras, the only reason we used the service, would never go through. Filed "numerous" forms with them and had numerous conversations reference our issues and asked for a refund of 50+ dollars left in our account. We were told many times this would be handled and over two years later, still nothing. Was once told they had a cash flow issue and the refund would be processed in the near future.

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Patricio Quinones
GB

I have been a customer for at least 14… I have been a customer for at least 14 Years, was an excelent service, now it's having some issues!! "All circuits are busy now" " you have dialed an invalid number" Called Cust. Service, 1hour on hold and cue, then I get disconnected. After posting this review, Kerry from Mgt. called within an hour and resolved the issue, thanks for addresing the problem at hand, it show a strong commitment to resolve cust. service problems, very friendly and resolute. Thanks again

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