This is very frustrating This is very frustrating, day 4 now and still not able to call Germany, Tel3 support is supposedly reviewing the issue, their website is now down as well, can not access my account.

Bad Investment in my opinion I've used them for years but now it's impossible to use their service any day or anytime. For a week now, when I try to call Canada, I get the same message "All circuits are busy". I'm beginning to think they have been taken over by fraudsters as their "fix-it" guy is no longer with the Company.. I would not deal with these people unless you don't care about wasting your money.

All circuits are busy ... I have been using Tel3 for many years without any significant issues, but lately I get this recorded message "all circuits are busy ...". The support team created a support Ticket #20266642, but so far no luck! The annoying part is they keep closing the ticket every 2 or 3 days hoping the issue is magically resolved because they have not heard anything from me - LOL. What a joke Tel3 has become lately! It is truly sad and frustrating.

I have been a customer for at least 14… I have been a customer for at least 14 Years, was an excelent service, now it's having some issues!! "All circuits are busy now" " you have dialed an invalid number" Called Cust. Service, 1hour on hold and cue, then I get disconnected. After posting this review, Kerry from Mgt. called within an hour and resolved the issue, thanks for addresing the problem at hand, it show a strong commitment to resolve cust. service problems, very friendly and resolute. Thanks again

Great Help With Everything Things were looking hopeless when I tried to recharge my account: my old email address (required) no longer worked, and besides that I had changed my home address and wanted to use a different credit card. The published phone number for tel3 rang and rang without being answered by an operator. I found an alternate number on a Trust Pilot review, namely 800-611-3622, and spoke to Kary, who corrected all of the information on file, recharged my account, and gave me a $70 bonus in my account. Problem solved! Thank you, Kary! I couldn't be happier with the service you gave.