Andrew Symonds
GBAll circuits are busy ... I have been using Tel3 for many years without any significant issues, but lately I get this recorded message "all circuits are busy ...". The support team created a support Ticket #20266642, but so far no luck! The annoying part is they keep closing the ticket every 2 or 3 days hoping the issue is magically resolved because they have not heard anything from me - LOL. What a joke Tel3 has become lately! It is truly sad and frustrating.
William
THI was a Tel3 Agent I was a Tel3 Agent. They changed their back end years ago and their agent relations never replied to me on how to get logged into their new system. After many attempts I gave up on promoting their services. Additionally now I couldn't even log into my tel3 personal account but it works so i didn't bother trying since nobody at customer service over the years replied. Now I changed emails and just changed my phone number though I have sms access to the old phone number. So now I need to update my personal tel3 account but so far nobody replies to the support ticket. The world is going down the tubes for customer service and business practices everywhere!
Lisa Patel Lisa P
GBJoining The Tel3 What is Going On Queue! Similar experience as the other recent reviews of Tel3. Not able to log into my account. None of the Access #’s are working. Calls just drop. Website & App is still up. I was reading some of the older reviews with the all the Circuits are Busy and also had several experiences over the years with that. Eventually they come back! But this seems like a whole different thing. I have over 1,000 mins & maybe $50 or $60 lost. They send a million annoying promo emails. However, when the service is on & working, no complaints. Very easy to use! I’ve been with them for about 10 years.
Dave
GBBad Investment in my opinion I've used them for years but now it's impossible to use their service any day or anytime. For a week now, when I try to call Canada, I get the same message "All circuits are busy". I'm beginning to think they have been taken over by fraudsters as their "fix-it" guy is no longer with the Company.. I would not deal with these people unless you don't care about wasting your money.
Jacinta C.
GBIs there a negative scale of stars Is there a negative scale of stars? If so Tel3 gets a negative 1,000,000,000,000. WAAAAAY(!!!!) over priced garbage. And if you fall for their bs promises and advertised rates and buy minutes -- do not expect to get through to your intended party on holidays -- "circuits are busy". Also ...no make that ALSO(!)...it's as inexpensive or even cheaper if you have Vonage just to use your phone without Tel3 and in some instances call on any cell or landline service. Oh and I've been calling customer service for 4 freaking days -- no answer then disconnects!