I have been a customer for at least 14… I have been a customer for at least 14 Years, was an excelent service, now it's having some issues!! "All circuits are busy now" " you have dialed an invalid number" Called Cust. Service, 1hour on hold and cue, then I get disconnected. After posting this review, Kerry from Mgt. called within an hour and resolved the issue, thanks for addresing the problem at hand, it show a strong commitment to resolve cust. service problems, very friendly and resolute. Thanks again

All circuits are busy ... I have been using Tel3 for many years without any significant issues, but lately I get this recorded message "all circuits are busy ...". The support team created a support Ticket #20266642, but so far no luck! The annoying part is they keep closing the ticket every 2 or 3 days hoping the issue is magically resolved because they have not heard anything from me - LOL. What a joke Tel3 has become lately! It is truly sad and frustrating.

I have been TEL3 customer sincve2008… I have been TEL3 customer sincve2008 and all my long distance calls were more than satisfied. There was some interruption in service due to some Technical difficulties but TEL3 working hard to fix those issues. Had an issue with adding new CC and recharge my account, send an email. Kary Baker replay with in 24hr, asking me to reach out to him. Few days later made a call, left a message, minute’s later Kary Baker call me back, explain an issue and my problem was fixed in less than two minutes. Thank you Kary for prompt response and excellent customer service. Jerry Genda

Connection issue fixed! I am a long-term customer of Tel3 and have been satisfied with their long-distance phone service. As is the case with all Telecom companies, there are occasional technical issues and brief service interruptions. I reported a recent connection issue on Jan 28 and 29. Kary Baker at Tel3 issued a service ticket on Jan 29 (Sunday late afternoon) and the matter was fixed by Jan 31. Thanks for the prompt service. Martin Kamber

Last able to call out Monday Last able to call out Monday, March 25. Since then only 'a circuits are busy'. Can't get onto my online account. Phone calls to CS say 'call back later'. Have over 6000 minutes. No online comments by customers. What's happened?