Account terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.

I Was Scammed By Aweber! I received an email from Aweber, it had a video with information about a business. I followed the link and followed the details on the video, then lost my money. I spoke to Aweber customer service and they said it’s one of our members, if you’ve been scammed there’s nothing we can do, we protect our members. Allowing members to scam people and turning a blind eye is scandalous, shame on you Aweber! 9th Aug 2023 Aweber replied to me saying if you're scammed by our members it's not our problem, get a lawyer!

They banned my inactive account They banned my inactive account. I stopped using the service a couple of months ago and even asked, as I was ending my subscription if I could come back to it at a later time. They said that I could and all was good. Today I tried logging in just to see that my account has been closed. No warnings, no email to let me know, nothing. I'd understand if I did something wrong while using the account but this was pretty much a quiet closure behind my back.

If I could give 0 stars If I could give 0 stars, I would. I recently wrote to this company, reporting abuse. Someone had literally harvested all the email addresses from my workplace and put us all on their mailing list. I raised the issue of spam which this company claims to have a zero intolerance policy of…and I’ve heard NOTHING. Not even an auto response email to say they got the complaint or that they’ll look in to it. Which basically makes them virtue signallers of the first order. You can’t claim, publicly that are on the side of someone who’s been spammed if you can’t even get it together to let that person know they’ve been heard. I’m So Sick Of companies claiming the moral high ground whilst not actually occupying it.

These guys are banning everyone These guys are banning everyone. Imagine you have a small marketing agency, and one of your clients gets suspended for literally just suspicion of buying leads. There is no chance you will get unbanned, you will wait weeks to get a reply and all your other clients will be banned too (why? I have no idea). Your IP will be banned as well. I guess they would ban my dog either. Cool email builder idea, very bad TOS, poor deliverability. Unhuman support.