AWeber

1100 Manor Drive, 18914, Chalfont, United States
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2.50
Based on 20 Reviews

5

30.00%

4

5.00%

3

5.00%

2

5.00%

1

55.00%
About AWeber

AWeber is a market leader of small business email marketing and landing page solutions. Founded in 1998, AWeber has over 20 years of proven success helping more than one million customers around the world reliably connect with their prospects and customers through powerfully-simple email marketing. Along with its award-winning 24/7 US-based customer support, AWeber delivers the ability to quickly load and manage contacts, send amazing emails, build landing pages, send instant web push notifications, and analyze results without having to be a tech whiz. AWeber works with more than 1,000 partner software solutions, allowing customers to seamlessly integrate with the apps and services they rely on to operate and grow. A privately-held company, AWeber is a remote-first team with employees based throughout the United States.

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Kimberly D.
GB

Great Service They've been consistently reliable for years. I think the Platform has gotten easier to use over the years, but they are always adding to it. Happy with their services, and would recommend them.

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Brett
GB

Account terminated within minutes then told no refund!! I registered, completed all necessary forms with our company information, and uploaded our buyer contact list. After paying the $30 starting fee, my account was terminated within five minutes. While I understand account termination may sometimes occur, what is unacceptable is receiving this response when I requested a refund for services that were not rendered. "Hello, Accounts that have been closed for not adhering to AWeber's Service Agreement will not be eligible for any refund. No refund will be provided regarding the account. Regards, Josh S Email Best Practices Manager" ---- So you're telling me you banned our account within minutes and we're not eligible for a refund? According to the chargeback guidelines for visa transactions, this situation falls under 'services not provided by the merchant.' Therefore, I expect a refund following this review. If this is not resolved, I will initiate a chargeback through my bank and file formal complaints in all relevant jurisdictions where your company operates.

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Maria Muscat-Groelz
MT

My experience with AWeber has been terrible My experience with AWeber has been deeply disappointing. Their service feels robotic, with impersonal customer support. Terrible service The real problem, though, lies in their misleading pricing. They advertise an affordable starting rate, but once you're on board, hidden fees and sudden price increases hit you for more subscribers. You have to chase customer support to give you their pricing, making it hard to budget effectively. In summary, AWeber's abysmal customer service and misleading pricing practices make it an unsuitable choice for email marketing. Look elsewhere for transparency and better customer care.

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Gabriela Humailo
GB

5***** for Emily - AWeber Support Service Emily G. (AWeber) was FANTASTIC! I appreciate her time and involvement in solving my FIRST Landing Page - extremely important for my self-confidence and business! She helped me optimize, set, publish, and post it on social media. Thank you so much for your help, Emily!

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Anas Chehb
MA

I can't even create an account I can't even create an account, I got my cards declined each time.

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