Paty Diaz
GBAll in one hub All in one hub! I love the features it offers all in one, organized place. I can advertise the apartments across multiple sites, communicate with potential tenants, prescreen tenants, screen and accept applications all in one place. I also love the previous landlord reference feature. I haven't used the lease feature and managing rent payment feature yet but based on my experience with all of the above, I may go ahead and use it to manage everything for my rentals.
Cosie S
GBI like the auto reminders to tenant I like the auto reminders to tenant. I like all the necessary forms available at my fingertips. Customer service has been helpful. I feel less pressure to always have to be on top of the rental process. There is adequate guidance and resources to alleviate a lot the stress of being a landlord.
Parham Weaver
GBHelpful Support TurboTenant support staff is so helpful! I have never had an issue that they couldn't solve. And I made a suggestion about being able to share work orders with maintenance workers via email, and they added that as a feature! I feel like they really listen to their users and are constantly trying to improve their product.
Susan Loyd
GBMy account was suspended without… My account was suspended without explanation or notice. Same thing happened to my daughter. Listings were completely legit and professional in every way. Crickets when sent help/support email so that is a worthless waste of time. Filed a complaint with BBB. Cannot reach a person using their phone number. Prompt hangs up without giving any option to speak to anyone, simply refers you back to the inept and nonfunctioning help/support email address. BEWARE if you're a customer. They CLEARLY could not care less about customer service.
Lynn Ivans
GBI like the "pre screener information"… I like the "pre screener information" That really helps. Also, I am impressed by how many leads I have gotten from your process. I will always use Turbo Tenant for my apartment listings!!!!!