this is a landlord service this is a landlord service, very unfriendly to the tenant. after taking an invasive amount of personal information it does what it wants, and there is no way for the tenant to reach a live person. their phone number is for 'premier members', i.e. landlords. there is no chat. there is an email address which they do not respond to. i have sent several emails over a period of several days and gotten no response. tenant cannot even close its account! there is no way to do that online, and as stated above, they do not reply to the support email address.

The idea of TurboTenant is great but… The idea of TurboTenant is great but the app and execution are both lacking. I’ve been using it for a few years and still have trouble accessing leases or payments among the larger issues, clearing out old leads or tenants who have moved, as example of stuff that could be done better.

I had high hopes for this company I had high hopes for this company, but I am frustrated and upset with their accounting processes. They have poor customer service and have raised their prices over 100% year over year. They even started charging my tenants extra fees without notice (ACH). AVOID this company.

Turbo tenant is a great platform! Turbo tenant is a great platform to keep everything organized. The listing process is straightforward. Tenants can apply directly and the reports come back very efficiently. They’ve priced the application fee at the right amount which we all appreciate. They also advertised my listings on multiple websites and updated everything as I made changes to my listings. Thank you turbo tenant!

I love the ease of use and dashboards… I love the ease of use and dashboards that Turbo Tenant brings to Mia the very to utilize app.