My account was suspended without… My account was suspended without explanation or notice. Same thing happened to my daughter. Listings were completely legit and professional in every way. Crickets when sent help/support email so that is a worthless waste of time. Filed a complaint with BBB. Cannot reach a person using their phone number. Prompt hangs up without giving any option to speak to anyone, simply refers you back to the inept and nonfunctioning help/support email address. BEWARE if you're a customer. They CLEARLY could not care less about customer service.

Turbo tenant is a great platform! Turbo tenant is a great platform to keep everything organized. The listing process is straightforward. Tenants can apply directly and the reports come back very efficiently. They’ve priced the application fee at the right amount which we all appreciate. They also advertised my listings on multiple websites and updated everything as I made changes to my listings. Thank you turbo tenant!

I like the auto reminders to tenant I like the auto reminders to tenant. I like all the necessary forms available at my fingertips. Customer service has been helpful. I feel less pressure to always have to be on top of the rental process. There is adequate guidance and resources to alleviate a lot the stress of being a landlord.

I like the centralized management of properties I like the centralized management of my properties along with all the LL documents & digital signing, if needed. You have always responded promptly to any inquiries I have. No complaints from my tenants. (Win! Win!) Helps to keep us both honest with detailed record keeping. Thank you!!!

Love the Customer Service My situation was complicated - and still is, but TT customer service is extremely helpful and responsive. I would highly encourage any landlord to subscribe to the premium service. It's a must-have for tricky situations. I have always had excellent response times. I also love that they track our conversations. A great document just in case I ever needed it.