Kyle B
GBTop notch service! Top notch service! Contacted Evan with a question about ordering product. Instead of just answering my question, he took the next step and put in the order on my behalf. I wasn’t expecting this above and beyond effort and was grateful for how easy he made the process. Thank you!
Caitlyn Gissal
GBAbsolutely love my Sunlighten Signature… Absolutely love my Sunlighten Signature 2! Not only is the quality amazing but they are not kidding when they say you will feel the difference between theirs and another infrared. I’ve been using a sauna at a gym for over a year and could tell the difference instantly. Sales were super knowledgeable and great to work with. One minor hiccup with shipping which honestly was on the shipping company but Sunlighten made it right immediately. Would recommend this company to anyone in the market for a sauna.
KJS
GBProduct seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).
KIM D
GBLoved working with Daisy Loved working with Daisy! Our new Signature 2 person sauna is amazing! We use it everyday. Heats up to 124 in 30 min. Then to 144 in an hour. It is gorgeous. We got basswood. Delivered in 8 days! Delivery was well communicated and they put it in our garage. Easy install with 2 people. Speakers are awesome! Bench is comfy. We did have to pay an electrician to run the correct wires, but worth it!!
Karen Davis
GBGreat Sales Experience My sauna has not been delivered yet, so I’ll need to update this review after I get it. I want to say, if my conversation with Ramon is any indicator of what my experience with my sauna will be like…I am stoked! We spent almost two hours discussing which unit would be best for me. At one point, I felt like I was speaking with the owner of the company. His passion, knowledge, and enthusiasm blew me away! I’ll be back to update this review in a few months.