Top tier sauna & service thanks to Joshua! Full disclosure: We spoke with two different sauna company’s reps and at the end of the day the sunlighten sauna wasn’t the cheapest, but upon researching it was the highest quality sauna, and our rep, Joshua, had incredible service that made the purchase even more worth it. Joshua provided prompt, detailed, and straight forward answers to all our questions, including comparing models for us- on a SUNDAY MORNING! We ended up going with a 3 person MPulse Conquer and he even helped to get accessories ordered, making ordering a breeze! He covered payment options & from start to finish the process didn’t even take an hour. We are so excited to be receiving our new sauna in a few weeks and we can’t recommend working with Joshua enough!

The service is to notch The service is to notch! Putting it together was not too difficult. I did a 2 person impulse on my own except for the roof which I needed help with from a couple of big men. And the sauna experience itself has been very wonderful. It’s beautiful and comfortable. The lighting is nice and the tablet allows me to listen to music, listen to audiobooks, or read an online book. I highly recommend it!

Product seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).

Loved working with Daisy Loved working with Daisy! Our new Signature 2 person sauna is amazing! We use it everyday. Heats up to 124 in 30 min. Then to 144 in an hour. It is gorgeous. We got basswood. Delivered in 8 days! Delivery was well communicated and they put it in our garage. Easy install with 2 people. Speakers are awesome! Bench is comfy. We did have to pay an electrician to run the correct wires, but worth it!!

Top notch service! Top notch service! Contacted Evan with a question about ordering product. Instead of just answering my question, he took the next step and put in the order on my behalf. I wasn’t expecting this above and beyond effort and was grateful for how easy he made the process. Thank you!