Great Sales Experience My sauna has not been delivered yet, so I’ll need to update this review after I get it. I want to say, if my conversation with Ramon is any indicator of what my experience with my sauna will be like…I am stoked! We spent almost two hours discussing which unit would be best for me. At one point, I felt like I was speaking with the owner of the company. His passion, knowledge, and enthusiasm blew me away! I’ll be back to update this review in a few months.

Best Purchase for Self Care I had been paying a monthly membership fee at a business near my house to use their Amplify Infrared sauna for almost 2 years. I finally purchased the smaller Signature sauna for my home. It was assembled yesterday and I used it for the first time last night and it was fantastic! So much more relaxing to experience in your own home. My sales person, Jeremy was great during the sales process. He patiently answered all of my questions and is very friendly and professional. I’m very happy with my purchase and it probably would never have happened if I hadn’t met Jeremy.

Product seems ok; no manual included; customer service unhelpful; sales team harasses you Product - Solo System - received timely, no issues. Outer box was damaged but inside box was fine. Sales Team - harassment level number of calls/texts/voicemails. They just do not stop even after telling them to stop contacting. Customer Service - not helpful. Manuals were not included with the shipped product based on claims that they do everything "digitally." Sounds more like being cheap on printing proper manuals to include with products. That in itself is bizarre given prices of the products. Was told to call a number to get a copy, or "use my phone" when I mentioned I will not be reading a manual on a laptop. I don't think including a manual with the product is an unreasonable request. By the way - every other company with any sort of a product does (even on 20 dollar Amazon items).

The service is to notch The service is to notch! Putting it together was not too difficult. I did a 2 person impulse on my own except for the roof which I needed help with from a couple of big men. And the sauna experience itself has been very wonderful. It’s beautiful and comfortable. The lighting is nice and the tablet allows me to listen to music, listen to audiobooks, or read an online book. I highly recommend it!

Best Add to Our Facility! We purchased from Sunlighten to add on to the amenities our gym has to offer. Our Members have enjoyed and benefited from the Infrared Sauna and have leveled up their recovery from intense WODs. Josh B was such great help; with figuring out the best option for us, to answering all our questions about care and set-up. He went above and beyond on making sure that our Sauna is set-up properly from beginning to end.