Nichole Q from WI Brookfield WI Nichole Q from WI Brookfield WI, Was such an amazing person to have met to start this journey. I can’t describe how much I’m looking forward for this. Thank you so much and I’m beyond grateful to have had a good first experience!

Highly Recommend!!! The gentleman that did our scan and our intial visit was Awesome! Very patient just all around nice guy!!! This was my 2nd time going as my older son got the aligners a year ago and now my daughter is getting them as well. I highly recommend the whole process!!!

They gave us all the information… They gave us all the information related to the treatment, there were patient and understanding. The only question I have is if you have any promotions like buy one and get one. I am giving these treatments as a gift for two teen girls. I really will appreciate if you have any promotions thank you

Great Experience Edwin (Nashville) made the experience great. He was smiling, caring, careful, and knows his SmileDirect approach. I appreciate that he listened carefully, didn't push the more expensive program after he explained the two, and I had made my pick, and he went above and beyond to be complete in all aspects of the process.

Cunning tactics First and foremost, Trust pilot should take a look at the way the company collects their feedback. After the initial appointment, which is usually a very pleasant experience, each customer receives a feedback request. It's most likely that every customer will give them 5* However, the problems usually start within a month or two. Every single person you talk to gives you a different advice or doesn't have a clue what your query is, even if it's written on the notes. Their tactics are dishonest and cunning, and the initial feedback has nothing to do with the overall experience.