Troublesome Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.

Ok but slow to mail check The sale of my iPad was fine, but just be aware MaxBack is actually Clover Wireless and they were very slow to mail the check. The sale was finalized on Oct 1 and I did not receive the check until Oct 16. I called and they said they mailed them the check Oct 5, but the envelop that arrived had an Oct 12 postmark date indicating it wasn’t actually mailed until much latter. Also very odd, the check arrived in a hand addressed envelop (handwriting) with an actual postage stamp. Most other companies send checks in a window envelop and postal meter.

I love Maxback I love Maxback! I used to sell all my iPhone's on eBay going back to the very first 2G iPhone. I really got sick of scammers and the ridiculous fees eBay took out for selling devices. I did alot of searching and found Maxback was much better that competitors like Gazelle, etc... as they always had a bonus coupon code available and always paid out the highest amounts. They also have fantastic customer service as I was awaiting my new iPhone, they extended my quote date so I did not have to send back my phone before I received the new one. Highly recommended, do not hesitate to get a quote from Maxback.

Maxback was so easy to deal with Maxback was so easy to deal with. They sent me the label so I didn't have to pay shipping. I said my two-yr.-old Pixel 2 (64 GB) was in excellent condition and they gave me the excellent price which was double what I would have gotten with Verizon. They didn't question anything about the condition and the money was transferred to my Paypal account. I wouldn't hesitate to do business with them again.

My exchange was finalized on September… My exchange was finalized on September 15,2020 and then they changed it to October 2,2020. Today is October 16,2020 and still did not receive my payment. I am done with MaxBack !!!!!! After my initial review, Doris, from customer service contacted me and explained what the problem was and why it took so long for my payment to arrive. So, I am changing my rating to 5 stars. Would recommend MaxBack and will do business with them again.