Troublesome Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.

Completely satisfied This was my second or third time using MAXBACK and as always they offer the most money for your device and receiving your check is fairly quick, around 14 days from notice of the check being issued. I will definitely use MAXBACK in the future.

Fast and easy Fast and easy. The whole process went smoothly, even though my initial condition estimate was downgraded. They handled the downgrade efficiently and included pictures that made it easy to see the problem. I had used a coupon to get an extra $10 for my exchange, and when I didn’t see that included in the final amount I thought I’d have to talk to someone on the phone. But when I checked my order online it clearly explained that the downgrade brought the total under $100, disqualifying the coupon. Again, clear and simple.

Easy to work with, fast and fair! Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly recommend!

Terrible Terrible. Send them items that are near perfect condition and they always say it is in poor condition. They are ripping you off. Find a more honest organization.