What a great opportunity to recycle and… What a great opportunity to recycle and earn extra dollars. Your chat help went out of their way to help me process my sale. The whole experience was efficient and I got the full value from my sale in a very timely manner.

Mixed Results Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.

Everything went exactly as expected Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (so not fast, but well under the 14 business days they ask you to wait). I've used them in the past with the same good experience, and I won't hesitate to do so in the future.

Easy to work with, fast and fair! Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly recommend!

My exchange was finalized on September… My exchange was finalized on September 15,2020 and then they changed it to October 2,2020. Today is October 16,2020 and still did not receive my payment. I am done with MaxBack !!!!!! After my initial review, Doris, from customer service contacted me and explained what the problem was and why it took so long for my payment to arrive. So, I am changing my rating to 5 stars. Would recommend MaxBack and will do business with them again.