My exchange was finalized on September… My exchange was finalized on September 15,2020 and then they changed it to October 2,2020. Today is October 16,2020 and still did not receive my payment. I am done with MaxBack !!!!!! After my initial review, Doris, from customer service contacted me and explained what the problem was and why it took so long for my payment to arrive. So, I am changing my rating to 5 stars. Would recommend MaxBack and will do business with them again.

Troublesome Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.

Top dollar for my samsung galaxy I got top dollar for my samsung galaxy phone. it was fast and convenient. I just printed off the prepaid label, packaged up the phone and charger and mailed it. A few days later I had my offer. As soon as I accepted it, the money went into my PayPal account. I would highly recommend this company!

Completely satisfied This was my second or third time using MAXBACK and as always they offer the most money for your device and receiving your check is fairly quick, around 14 days from notice of the check being issued. I will definitely use MAXBACK in the future.

I love Maxback I love Maxback! I used to sell all my iPhone's on eBay going back to the very first 2G iPhone. I really got sick of scammers and the ridiculous fees eBay took out for selling devices. I did alot of searching and found Maxback was much better that competitors like Gazelle, etc... as they always had a bonus coupon code available and always paid out the highest amounts. They also have fantastic customer service as I was awaiting my new iPhone, they extended my quote date so I did not have to send back my phone before I received the new one. Highly recommended, do not hesitate to get a quote from Maxback.