What a great opportunity to recycle and… What a great opportunity to recycle and earn extra dollars. Your chat help went out of their way to help me process my sale. The whole experience was efficient and I got the full value from my sale in a very timely manner.

Mixed Results Had mixed experience with Maxback. First transaction went really smoothly. Got what they quoted and it was quick. Second interaction not as good. They indicated the phone was unlocked and not Verizon and that condition was much worse than I estimated. OK, unlocked should be slightly better than locked and perhaps I wasn't good at determining whether scratches were worse than normal wear and tear. But the amount they offered was significantly below what they were offering online if I had assessed the condition at the lower category they were saying it fell in. BUT they were really efficient in sending it back when I declined their offer which I appreciated! BTW- ended up sending the phone elsewhere and got a lot more for it.

Highly recommend I have been using Maxback for a few years now and they are wonderful! For me they have paid out more money then other companies offer. They have a good turnaround in checking your items as well as with the payment. Also, they have a great costumer service which I had the pleasure of speaking with when I forgot to deactivate find my phone. A bit embarrassing, they were extremely understanding considering they send you all the steps several times and in bold letters. I would highly recommend!

Reduction and Fabrication After reading many reviews on other people's experiences having their quote lowered, all have in common as soon as they receive it there's something wrong with it. Because they have to "inspect" it. Takes weeks for them to respond and no confirmation emails are sent. Maybe create a feature to send pictures before wasting everyone's time. Moral, sell else where. YOU can choose your own quote. Update: Finally received my phone back but not to my surprise something is there that wasn't there before it was shipped. Sucks for them I know how to fix it. Thanks.

This is my second time using MAXBACK. After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was selling to MAXBACK. The clock was ticking on the 30 day offer but fortunately my new watch arrived in time and I boxed up and mailed the watch in the next day. It took six days from mailing the watch until MAXBACK received it and confirmed the offer. The whole process from start to finish was quick and easy.