Aakash Panchal
GBNizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work
said dj
GBI like to thank the lycamobile for hiring good people on the customer service I like to thank the lycamobile for the good rate and also good customer service. Today I had a good experience with customer service. The guy was helpful and professional. THANK you Aymane (ID 30722). For being passionate with all questions I had .
Said Tibari
MAOmar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…
Selva
GBLycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?
varun
GBAbdellatif Abdellatif, you are amazing, you gave me the best solution , i was in need of help and you gave the cheapest and best option. Thanks lyka mobile and Abdellatif once again. i recommend it to everyone.