Lyca Mobile USA

24 Commerce St., 07102, Newark, United States
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4.25
Based on 20 Reviews

5

80.00%

4

0.00%

3

0.00%

2

5.00%

1

15.00%
About Lyca Mobile USA

The world's largest international mobile virtual network operator with over 16 million customers and a new customer joining every two seconds. Lycamobile’s mission is to connect friends and family around the world. We aim to do this by offering low-cost, high-quality data and voice services across 23 countries. We are now expanding to offer a broad range of financial and travel services, including Lycamoney and Lycafly that help people stay in touch across borders. Lycamobile is also available in Australia, Austria, Belgium, Denmark, France, Germany, Hong Kong, Ireland, Italy, Macedonia , Netherlands, Norway, Poland, Portugal, Romania, South Africa, Spain, Sweden, Switzerland, Tunisia, Ukraine and the UK.

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Aakash Panchal
GB

Nizar was of a great help Nizar was of a great help. He helped me address my query with meticulous detail and did a wonderful throughout my call. What a brilliant guy. Thankyou to him for assisting me. Kudos to his good work

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said dj
GB

I like to thank the lycamobile for hiring good people on the customer service I like to thank the lycamobile for the good rate and also good customer service. Today I had a good experience with customer service. The guy was helpful and professional. THANK you Aymane (ID 30722). For being passionate with all questions I had .

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Said Tibari
MA

Omar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…

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Selva
GB

Lycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?

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varun
GB

Abdellatif Abdellatif, you are amazing, you gave me the best solution , i was in need of help and you gave the cheapest and best option. Thanks lyka mobile and Abdellatif once again. i recommend it to everyone.

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