Omar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…

Lyca existing plan question I have been with Lyca for many years now. I had multiple questions around plan, coverage. Omer (id 30711) helped me resolved my queries with utmost patience. Really appreciate the customer support service from Lyca. Really enjoy being with Lyca and planning to continue so.

This Has been the WORST EXPERIENCE This Has been the WORST EXPERIENCE . The customer service is such nasty work . I pray this company closes soon ! They will not let me transfer my number to a different company and the data/internet sucks ! I’ve reported them to each and every Bureau/company that I could’ve ! I never write review (Negative ones anyway) just know that I’m PISSED. And please don’t come under my review with an automated BS answer . May that company get what they deserve .

Customer service from kindergarten The customer service is terrible. I had a (personal opinion) very easy question towards them and even for the 4th call they were not able to provide me the needed information - I heard 4 different versions why they could not help me and for the the last time I haven’t got any explanation. Also their response time is ridiculous, took them 4 days to reply - also without the needed details. If the plan wouldn’t have been good they provided I would give 1 star…

Thank you, Soufiane. Hello Soufiane, Thank you for your service this morning. Really appreciate helping fixing the top-up activation issue. I have been using Lyca for several years and it is best for calling international. I'd prefer having a long term plan for Data as well. Have a great day. -Sujana