Abdellatef, customer service person good Called Lycamobile customer service for couple of issues I was having since morning today. Mr. Abdellatef helped me resolve all the issues by explaining me the details and walked me through steps to resolve one issue, escalated another issue to the team after speaking to his manager. He has patience and delijence. I was upset with lyca issues but tech support person made me comfortable and resolved the issues. Thank you Abdellatef

Excellent both affordability and reliability. It is very affordable and reliable. I had an opportunity to talk with a person named Mr. VIN, emp#30092, who resolved my issue, which I struggled with, switching from Xfinity to Lyca in a very professional and friendly manner. Thank you!

Lyca existing plan question I have been with Lyca for many years now. I had multiple questions around plan, coverage. Omer (id 30711) helped me resolved my queries with utmost patience. Really appreciate the customer support service from Lyca. Really enjoy being with Lyca and planning to continue so.

OMAR,ID:30711 OMAR,ID:30711, he has very good service. he speak very clear and teach me how to do outomatic recharge online. he is very professional for his work . I am very satisfaction to him .So Igive him five stars.

Lycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?