The Magic of Lycamobile Lycamobile service has been great for me, service is from ID 30955 operator. The account feature needs some minor improvements, however; the phone service is top notch! Keep up the good work.

Lycamobile charged me without my consent and very rude behavior of customer service representative RITHWAN On 4/26/2024 midnight Lycamobile charged me $31.50 without my consent. When I called, customer service representative named RITHWAN said that they auto-renewed my plan and charged the previous plan amount. But I haven't enabled the auto-renewal at all and told the same to him. As it was charged without my consent I was asking for the refund but he said "You don't have any rights to ask for refund as you already consumed 275.968 KB". Is this how a customer service representative will talk to a customer? Better hire the people who has some manners. He was talking like a CEO of the company. Customer service staff should maintain some professionalism while talking to customers. If I don't have rights for refund, WHAT RIGHTS LYCAMOBILE HAS TO CHARGE ME WITHOUT MY CONSENT?

Omar the best Customer service agent… Omar the best Customer service agent ever… I spoke with omar (ID:30711) from Morocco, he was very nice and patient, he answered all my questions even though I had a lot of questions…

Abdellatif Abdellatif, you are amazing, you gave me the best solution , i was in need of help and you gave the cheapest and best option. Thanks lyka mobile and Abdellatif once again. i recommend it to everyone.

OMAR,ID:30711 OMAR,ID:30711, he has very good service. he speak very clear and teach me how to do outomatic recharge online. he is very professional for his work . I am very satisfaction to him .So Igive him five stars.