The app never really works and pricing is tricky The app never really works. All their client numbers are fake. Many quit after a few months because the app just doesn't work. Integrations fail, they change API documentation without warning, they offer little to no tech support in fixing the mess they make. Also their pricing is tricky and you cannot cancel easily. They keep billing under some imaginary terms. We made legal complaints and chargebacks...

Thank you so much for some amazing… Thank you so much for some amazing days. 10/10 .. Really nice rooms, good food and really kind staff. We love your place and hopefully we will be back one day. All the best, Sophia and Peter from Copenhagen, Denmark.

Drift support is the best! My company is getting ready to launch Drift on our website in the coming week. I have to say, getting set up has been so easy, thanks to the great help of our Customer Success Manager, John R. He has been very helpful and provided video instructions, one-on-one meeting consultations, and quick answers to my email questions. All of the materials he has provided have been easy-to-follow and comprehensive, reflecting how intuitive and user-friendly the platform is to use during set-up. I am so excited for Drift to launch on our site, thanks to all of the great support we've received from John and everyone at Drift!

I love Drift I love Drift! It is an intuitive and easy to use platform that helps to ensure only the most qualified prospects get to chat with our sales team. We have seen tremendous success created qualified leads and revenue for our organization!

it's a bit too soon to give an opinion… it's a bit too soon to give an opinion as we've only been working with Drift a short time! The service reps have been very helpful. Would like to see weekly meetings/updates with Drift reps. I do find we too many on site visitors with generic yahoo, gmail, etc emails and not business related inquiries. Not much inquires during EST hours at all.