Luminar Neo

142 W 57th Street, 7th Floor, 10019, New York, NY, United States
http://skylum.com
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4.85
Based on 20 Reviews

5

95.00%

4

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3

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2

5.00%

1

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About Luminar Neo

Skylum | Luminar Neo Skylum is a global imaging technology company that has been around for almost 14 years. Capture your favorite moments and bring them to life with our Luminar Neo product, powered by AI controls. Why Luminar Neo is the best photo editor for you: Easy to use Accessible to everyone thanks to an intuitive and user-friendly interface AI-powered Replace skies, enhance landscapes and portraits, and much more Editing tools Enjoy a wide range of instruments, including layers, masking, and local adjustments Available everywhere Use it on Windows,macOS,or as a plug-in Multiform presets Achieve quick pro-level results and a consistent look across your photos Learn More View Plans Contact US

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Warren Hoo
GB

New folder resolves problem exporting jpg files After working on another batch of images I was unable to export jpegs. Aurora HDR just hung up and I was forced to closed the Aurora HDR Program. After two days of this, I searched Google, found nothing helpful. Going back to the program I saw a chat button and was delighted on a California Saturday morning there was a LIVE PERSON on the other end of the chat. She sent my need over to tech support and within perhaps five minutes I had an emailed response with three suggestions to fix the problem. Creating a new folder for saving my files fixed my issue. Good to know that after years of owning Aurora, it's my first time using the support chat and am very pleased at the courtesy, speed and efficiency my problem was resolved.

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Alistair M
AU

Skylum support is great I have always found Luminar Neo a great piece of software. However, the last update to 1.19.0 would not install on my system and I contacted Skylum support for help. A support person replied within an hour or so and provided links and steps to take to install the latest version. It worked and the latest software is now working perfectly. Excellent and speedy service from Skylum.

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G. Van Poelgeest
NL

A very good helpdesk! Because my PC broke down Because my PC broke down, I (85 years old) had to switch to my MacBookPro. The ladies at the LuminarNEO help desk have been extremely friendly and helpful to me, so that I can now share my edited photos with friends.

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S. Nyland
GB

Fast and Helpful Responses to Your Questions! One of the things I love about Luminar Neo support is how fast they respond to your tech questions! And when you ask for instructions, they will send you both written steps and screen shots that address your concern. Very pleased, as I am a senior and sometimes things are not intuitive to me. :)

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Brian Blake
CA

Amazing customer service and great product Amazing customer service as well as an amazing product - many updates come with this product and my last one had a snag...A email for help was answered within an hour with the exact fix, easy to follow instructions and bam I was back to editing.

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