S. Nyland
GBFast and Helpful Responses to Your Questions! One of the things I love about Luminar Neo support is how fast they respond to your tech questions! And when you ask for instructions, they will send you both written steps and screen shots that address your concern. Very pleased, as I am a senior and sometimes things are not intuitive to me. :)
Corinne alessandro D.
FRTechnical staff won't let you down. After working great and sometimes bugs, I can rely on the technical staff that will respond to my demands quite fast ( faster than me anyway).
Dieter
ATSupport came quickly and was helpful I had a small problem with the plugin in Photoshop. The support was very fast and helpful. All in all I'm very happy with Luminar Neo, it helps me to create nice, impressive pictures.
NY MG
GBSlow launch, QUICK solution Subsequent to downloading the latest update of Luminar Neo, the program launch time increased to an unacceptable SEVEN minutes. I contacted Skylum tech support which provided me with a simple solution that reduced the launch time to UNDER ten seconds. REALLY! Excellent service, terrific software!
Jan Kat
NLLuminar Neo 1.19 crashed solved Luminar Neo 1.19 crashed when I go in the edit module. Very good customer service. Very fast replying, friendly, helpful and understanding, temporary solution by changing the language from Dutch to English solves the problem and shortly after that they bring out a hotfix to solve the language problem for good.