Alistair M
AUSkylum support is great I have always found Luminar Neo a great piece of software. However, the last update to 1.19.0 would not install on my system and I contacted Skylum support for help. A support person replied within an hour or so and provided links and steps to take to install the latest version. It worked and the latest software is now working perfectly. Excellent and speedy service from Skylum.
Jan Kat
NLLuminar Neo 1.19 crashed solved Luminar Neo 1.19 crashed when I go in the edit module. Very good customer service. Very fast replying, friendly, helpful and understanding, temporary solution by changing the language from Dutch to English solves the problem and shortly after that they bring out a hotfix to solve the language problem for good.
Dieter
ATSupport came quickly and was helpful I had a small problem with the plugin in Photoshop. The support was very fast and helpful. All in all I'm very happy with Luminar Neo, it helps me to create nice, impressive pictures.
Fabian
DELuminar Neo is Beta Software I have owned Luminar Neo for 2 years. Mostly because I want to use AI functions, as well as Lightroom functions, but I don't want to pay money for them every month Unfortunately, I've had problems with the program over and over again for the last 2 years. Catalogs don't load properly or not at all, there are problems with Onedrive, the AI functions like upscale... just don't work for me (or only very rarely). In addition, since the Ukraine war, the Luminar logo was, in my opinion, damn ugly and bothered me, luckily that's better now. Luminar Neo has felt like it has been in beta since its release, poor performance and non-functional features are the order of the day. Unfortunately, the idea of a good, subscription-based image editing program hasn't worked out yet, but I still hope for good updates and improvements in the future
Jean
ITI tried to solve alone my problem... I tried to solve alone my problem. Therefore I used two days. When I ask help at the support team of Skylum, I obtain in one hour a quick and very efficacious solution. It seems me as magic as their software Luminar Neo. So many thanks !