Andrea
AUThe worst customer experience I have… The worst customer experience I have ever had. I'd ordered from Jelly Cases last year and loved the cover. So I ordered again. 6wks later still no cover, they don't respond to emails nor to Facebook messages. Finally someone replied and told me shipping had lost my order and they'd process a new one. Then again zero communication. So disappointing as I did like my first cover and didn't have an issue then. My advice? Don't order.
Lee
AUOrdered months ago Ordered months ago, no update, no product. My son saved his own money to purchase and it's nothing but a complete joke and waste of time. Good lesson for him but so frustrating.
Sarah Ludwar
CAFirst phone case broke within a week of… First phone case broke within a week of owning. Second never arrived although I was charged for it. This was 7 months ago. I have sent several emails and have received no response. Very disappointed.
perla Orozco
GBI am very unhappy with the customer… I am very unhappy with the customer service at jelly cases. The only way to contact them is via email. I ordered my products on 2/16/2024 and emailed them on 3/4/2024. They responded that they will look into my order and will touch base with me. I requested an update on my order on 3/12/2024 since there was no response and until now I have not received any email on their behalf on my order.
Kelley Ipiales
GBBIGGEST SCAMMERS!!! If I could rate this bs store a negative I would. I have yet to know if they even will ship my stuff out or not and it has been a month. No one responds EVER to emails or anything and now they've just taken my money!!!