I did not receive my order wrote them… I did not receive my order wrote them sent order number they have no responded 6 weeks now. Same thing happened to my daughter.

I am very unhappy with the customer… I am very unhappy with the customer service at jelly cases. The only way to contact them is via email. I ordered my products on 2/16/2024 and emailed them on 3/4/2024. They responded that they will look into my order and will touch base with me. I requested an update on my order on 3/12/2024 since there was no response and until now I have not received any email on their behalf on my order.

So disappointed… I also wish I would have read the reviews prior to placing my order on 4/11. I have since not received any shipment confirmation or tracking and when I try to check my order status on their site it says the order (#110363) cannot be found. I emailed about an update today but after finding this thread am not hopeful and would like my money back.

DO NOT USE (110153) ordered weeks ago with no sign of anything. for a small order, nothing has be processed. i’ve requested a refund and order cancellation. wish i had looked at these reviews earlier…no products are getting shipped, and they are still taking our money!! give me my refund please!!

I feel totally scammed I purchased a case 7 months ago and never received it. I have sent countless emails and never had a response. I feel totally scammed - don’t buy from here! Order #106612