$1.99 fee for a paper invoice I'm complaining about being charged a fee of $1.99 for getting a hard copy of my bill. I receive a tremendous amount of emails from everywhere - notifications, surveys, spam, you name it. I don't feel confident that I will see the invoice. Then, I have to remember my "unique" user ID and password to view my bill. I sure as heck am not going to provide ANY company with access to my bank account information - my information was hacked at two companies last month alone. Is Lowes THAT desperate for corporate profits? I have a choice of Lowes, Home Depot, TrueValue, etc. I'll make a point of spending at least $1.99 elsewhere every month.

If I could give this company a 0 star… If I could give this company a 0 star review, I would. My parents bought a Kenmore fridge less than 3 years ago. The item is completely defective. It is leaking and the company has discontinued the parts! They won't compensate my parents or help repair it. Do NOT buy any appliances from this company. They're total crooks!

Do not buy Lowes extended warrantys I bought an extended warranty on a product and the manager of the store told me it kicks in at the end of the manufactures warranty. I tried to file a claim after the manufactures warranty and was told that it expired. Arguing with Lowe’s did no good. Do not buy extended warranty’s from Lowe’s they do not know what extended means

Lack of and poor customer service. Wanted to know if a particular light was available. Finally got an employee to try and find out. He went to get a ladder and we are standing there waiting and see him come back to a computer with another customer. He looked over at us and never came to say anything to us. We left. It's sad these days you can't get anyone to assist or help in any way. If it's not on the shelf to pick up it's just too bad and if it is available you have to check yourself out!!!!

lowes does not honor flooring warranty buyer be where!!!!!!!! I bought Toffie oak flooring from lowes on july 2020, I had a i had a flooring installer install it .In less than 4 years later every locking join has FAILED!!!!!!! I called them and e-mail them for a warranty all i have got is the runaround stay away form this place!!!!!!!!(4790559) claim number and this is the correct number!!!!