Refused to provide a Proof of Delivery… Refused to provide a Proof of Delivery for an item that was charged but not delivered. Item was never received but canceled. They charged my card and but did not cancel purchase. Citi Credit Card will also not request "Proof of Delivery" and I either pay or my credit will be trashed, $2723.00 is what I am being forced to pay. NEVER SHOP AT LOWES, FERGERSON'S IS A BETTER OPTION. Stay away from Citi Credit Cards also

I had to find my products I had to find my products, then climb to get them, scan and check out all my things then load them in my basket and take them to my truck then take my basket back.never saw a employee the entire time I was in the store I noticed all they had was self-service check out.

This is the most incompetent online… This is the most incompetent online ordering system in human history. They do not want my money. I jumped through 1,000 hoops to cancel an order, and the system locked me out after dealing with this for one hour plus. I tried to reorder the John Deere mower, and it was rejected, asking me to jump through twenty minutes of password changes, and then rejected me again. I will go elsewhere with my personal and corporate accounts. You burned my trust and others will hear of losing 2.5 hours for nothing.

SELF Check-out - NO WAY! Again - another store that has mostly NO cashiers. Why? because they are FORCING their CUSTOMERS to check themselves out!!! I have a job! I don't get benefits from Lowes, a reduction in price, not one benefit for the customer for checking ourselves out! So, it's back to ordering online for stuff I would normally get from Lowes now too. As for wood, paint, etc. I will pay higher prices from the small "mom & pop" shops before checking myself out at another store!

$340.00 for 9 pieces… Lowes charged me $340.00 for 9 pieces of plastic trim for milgard windows. You can buy the trim for $15.00 ea at local millworks. Only saw itemized bill after I paid the bill. I will never buy from Lowes again