$1.99 fee for a paper invoice I'm complaining about being charged a fee of $1.99 for getting a hard copy of my bill. I receive a tremendous amount of emails from everywhere - notifications, surveys, spam, you name it. I don't feel confident that I will see the invoice. Then, I have to remember my "unique" user ID and password to view my bill. I sure as heck am not going to provide ANY company with access to my bank account information - my information was hacked at two companies last month alone. Is Lowes THAT desperate for corporate profits? I have a choice of Lowes, Home Depot, TrueValue, etc. I'll make a point of spending at least $1.99 elsewhere every month.

This is the most incompetent online… This is the most incompetent online ordering system in human history. They do not want my money. I jumped through 1,000 hoops to cancel an order, and the system locked me out after dealing with this for one hour plus. I tried to reorder the John Deere mower, and it was rejected, asking me to jump through twenty minutes of password changes, and then rejected me again. I will go elsewhere with my personal and corporate accounts. You burned my trust and others will hear of losing 2.5 hours for nothing.

Didn't get the stove I wanted and the… Didn't get the stove I wanted and the dryer didn't work. Have to go to the store to get a refund and reorder after the dryer that was delivered didn't work I will get the refund but will go elsewhere. Terrible how they treat cash paying customers who purchased 3 major appliances at once. NEVER AGAIN!!! Wanted me to pay and reorder another dryer before the damaged one was picked up and when I said no they instructed me to wait until damaged one was returned to the store and go in for refund then reorder. Don't deal with Lowes with major appliances!!!

$340.00 for 9 pieces… Lowes charged me $340.00 for 9 pieces of plastic trim for milgard windows. You can buy the trim for $15.00 ea at local millworks. Only saw itemized bill after I paid the bill. I will never buy from Lowes again

I had to find my products I had to find my products, then climb to get them, scan and check out all my things then load them in my basket and take them to my truck then take my basket back.never saw a employee the entire time I was in the store I noticed all they had was self-service check out.